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Microsoft struggling to restore service as global outage affects Outlook and Teams

Microsoft is working to restore services after a global outage disrupted access to key products including Outlook and Teams, the company said. The disrupti...

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Microsoft is working to restore services after a global outage disrupted access to key products including Outlook and Teams, the company said. The disruption, which affected users across multiple regions, left many unable to access email, calendar functions and workplace collaboration tools central to daily business operations. Microsoft attributed the incident to servers unexpectedly becoming unavailable, a failure that placed strain on other systems and compounded the service disruption. The company said engineering teams were actively working to stabilize the affected infrastructure and restore full functionality, though it did not provide a timeline for complete recovery.

The outage underscores the mounting operational risks facing major cloud service providers as enterprises increasingly depend on integrated platforms for communication and productivity. Businesses reported workflow interruptions as employees lost access to messaging and email during working hours, with the impact spanning multiple time zones. Microsoft has not disclosed how many users or organizations were affected, nor whether the incident stemmed from an internal fault or external factor. The company said it would continue to provide updates as restoration efforts progress. Such disruptions draw scrutiny to the reliability of cloud-based infrastructure on which governments, corporations and institutions increasingly rely.

Independent reporting synthesized from primary wires and global correspondents.

Original sourceBBC Business ↗